Policy Office Terminology
Audience – a reader of the policy, internal and external to WCM.
*A patient, regulator, court of law may be an audience depending on the policy.
Affected Individuals - any person that is impacted by the policy. Such individuals include employed and non-employed persons such as: Business Associates, vendors, contractors, customers, volunteers, students, trainees, interns, etc.
Policy – A clear and concise statement designed to establish governing institutional principles, requirements, expectations, and rules.
Policy Owner - The department or Office responsible for creating, maintaining, communicating and enforcing compliance with a Policy or a set of Policies.
Procedure – Detailed steps, processes and/or actions to be followed by the individuals within the scope of the policy that guide implementation or demonstrate compliance with the policy.
Stakeholder - Designated institution leadership, departments, Offices and/or Committees that have an interest, concern or are a subject matter expert of a particular policy.
Workforce Member - any faculty, staff, volunteers, trainees, and other persons whose conduct, in the performance of work for WCM, is under the direction and control of WCM, whether they are paid by WCM.
What Makes a Policy a Policy?
